Shopping guide / FAQ

Laudeen is based in Belgium and provides EU shipping.

Read the shopping guide below for more info about shopping online at our store. 

 

1. HOW TO BUY

  1. View the product(s) you are interested in.
  2. Select the item and add it to your shopping basket.
  3. Choose to continue shopping or to check out.
  4. You can check out by either with your account or as a guest.
  5. Select a payment method.
  6. Confirm the order.
  7. You will receive a confirmation via e-mail.

 

2. WHERE CAN I RECEIVE MY ORDER?

Your order can be sent to an address you choose (home, work,...)

 

3. HOW LONG WILL IT TAKE MY ORDER TO ARRIVE? 

Europe
We have different warehouses throughout Europe. Orders will be shipped within 48h. Depending on the shipping and delivery location, deliveries may take 2 to 10 working days. You will receive an e-mail with track & trace information. 

Other countries
We're currently not shipping outside of Europe. If you have any questions, feel free to contact us: hello@laudeen.com.

 

4. HOW MUCH DO I PAY FOR DELIVERY? 

Country Order below 99 EUR Order above 99 EUR
Belgium 7,90 EUR Free Shipping
Netherlands 9,90 EUR Free Shipping
France 9,90 EUR Free Shipping
Germany 9,90 EUR Free Shipping
Luxembourg 9,90 EUR Free Shipping

 

5. WHAT ARE THE PAYMENT OPTIONS? 

You can pay using one of these payment methods:

  • Apple Pay
  • Google Pay
  • PayPal
  • MasterCard
  • Visa
  • American Express
  • UnionPay
  • iDEAL
  • Bancontact
  • Maestro

6. WILL OUT OF STOCK ITEMS BE RESTOCKED? 

If an item is out of stock, we will try to restock it as soon as possible. 
If no stock becomes available, the item will be removed from the website.

 

7. HOW CAN I BE SURE THAT MY PURCHASE WENT THROUGH CORRECTLY?

You will receive a confirmation e-mail after placing your order. If you didn't receive an e-mail, please contact us at hello@laudeen.com. 

 

8. RETURNING ITEMS

It is possible to return your order. Submit your request in our Return Center. You will need your order number and e-mail to log in. We will look in to your request to see if a refund is allowed. If your request is approved, you will be able to send your order back without any shipping costs. 

 

For more info you can send an e-mail to hello@laudeen.com
 
9. COMPANY INFO
LAUDEEN BELGIUM
Company number 0648.734.812
VAT number BE0648.734.812